Orders will be despatched within 1-5 working days. (excluding weekends & bank holidays)
Standard delivery £5 - uses Royal Mail & usually takes between 3-5 working days, however packages can take up to 14 working days & requires a signature on delivery. If you are not at the address you will be left a card to collect your parcel from your local Post Office or Sorting House.
Deliveries outside the UK
All international despatches £10 require a signature on delivery & we use the quickest route to get the parcel to you. On many occasions this is International Signed For or Guaranteed Air Mail but we also use UPS & City Link to some destinations. Please not that Royal Mail International Signed For packages can take up to 21 working days to reach their destination.
We offer all our customers a full exchange under the following conditions. Simply send back the garment within 14 days of receiving your parcel, unworn, unwashed & with all tags still attached in the original packaging (where possible). Please indicate what item you would like to exchange your item for & please provide a phone number & email just incase we have any questions. We will contact you if there is a difference in value to the orginal transaction to organise payment. Please note that thisisFRED will not cover the cost of despatching exchanged items.
We want all our customers to receive top quality goods so if you think there is a fault with an item you have received, please let us know straight away by contacting us. Please include as many details as possible about the order and the problem with the goods and we will get an alternative sorted for you.
Please remove any badges attached to the item before washing. Wash on a cool/delicates wash, drip dry & iron inside out.